- Will I like what you do?
You've not worked with us before, we get that, we're going to have to impress you aren't we? Firstly, you might want to have a bit
of a browse and see how some of our other customers felt working with us TESTIMONIALS. Secondly, all jobs include a sample stage
so you get to provide your feedback on any layout and styling before we proceed with the rest of the job. Finally, we split payment
50:50 so you pay only half upfront and the remaining half once you're entirely happy with everything at the very end.
- Must I publish with you?
Absolutely not. We are primarily a book design business. Plenty of the authors and publishers we work with publish and print their
own files and we have nothing to do with it. We simply decided it was time to offer a stress-free option for those of you that want
us to handle all the publishing for you, without any of the hassle.
- Will you do files for KDP or IngramSpark?
Yes, absolutely. The majority of the books and cover we produce are for these printers. We are extremely familiar with all their
specifications to give you the best chance of a problem-free upload first time. And because we produce files for them all the time
we also know all the little tricks to ensure everything prints as perfectly as possible.
- Do you edit and proofread?
No. We provide design services. We do not proofread text, edit references or index entries, spellcheck or grammar check. Ensuring
your text is correct is important but it is very different work. If you would like recommendations for good proofreaders, editors
or indexers then we can provide these. However, we do run typographic checks for consistent casing, “quotation” marks, punctuation
and spaces. Plus a few more fussy things such as converting double hyphens ‐‐ to em dashes —, dots … to proper ellipses … and using
italics rather than spot underline or bold for emphasis.
- I'm in a massive rush, can you help?
When it comes to fast turnaround on design without compromising quality, we don't like to blow our own trumpet but we're pretty amazing.
So if you're on a real time crunch with a book launch date and it's at all feasible for anyone to get your design work done, then it's
probably us. However, it's important to know that the publishing, printing, shipping and distributing of books is not then instant.
Most printers will take at least a week to get a proof to you, a couple of weeks to print and ship a batch of books, maybe a further
couple of weeks for a book to settle in stock with distributors. You just want to keep these things mind when planning your timelines.
- What about confidentiality?
We take confidentiality very seriously. Information and files will only be shared with our staff and associates, all of whom have
individually signed a confidentiality agreement. We are happy to exchange our standard NDA upon request. The books we work on are
entirely your property. We carry out the design, under your instruction and on your behalf, but make no claim to the ownership or
copyright of the final work.
- Can I speak to someone?
Of course you can. Our main design offices are in the UK but we also have people you can call on US and Australian numbers also,
whichever is easiest for you. Whether you want to discuss typesetting, covers, images, printing, ebooks, pricing or timescales
— GET IN TOUCH and let's talk.
- Where can I get lots more detail?
Each of the service pages on our site like fiction book design or cover design include all the essentials like pricing,
examples and terms. However we also have some great detailed articles on general book topics like:
what is an ebook,
all about book paper,
printing in color or black and white and
choosing your trim size … So head over to our
help section for loads more!!